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FAQ

  • Are location services necessary to be turned on for the app?
    No, they are not necessary. Enabling location services allows for recommendation of personalized coupons based on a user’s location and will further contribute to the collection of users data that aids in the predictive process. It will only maximize user experience, however, not required. When signing up, we have an option to enable or disable location services. To do so outside of the app, go to Settings>Privacy>Location Services and adjust it accordingly.
  • Have a question we didn't cover?
    We'd love to help! Email our customer support team at support@markdown.com. Allow up to 24 hours for a response.
  • How do the loyalty rewards work?
    Once a user uses a coupon at a store, they will have the option to favorite them or dislike them if it did not work. When a user favorites or dislikes 10 coupons, they will receive a 5% off coupon from our app to use at their most visited store. Users will also get a 5% coupon, to use at their most visited store, if they encourage a family or friend to register and that family or friend uses a coupon on our site. Users will also be rewarded with a 5% off coupon, to use at their most visited store, if they find coupons from other sites or from other places and upload them to our site for other users to use.

Contact Us

Making sure our users are content is our top priority. This is why we have a dedicated team available to answer your questions or provide support. Feel free to send us an email or use our chatbox to receive immediate feedback from our team. 

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Email: support@markdown.com

 

Office: 1320 S Dixie Hwy

Coral Gables, FL 33146

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Phone: 305-244-746

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Twitter: @MarkDown

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